Solutions

Step 1 focuses on the MSP essentials: know when something is down, prevent SSL expiration surprises, and communicate clearly with client-ready status pages.

Quick comparisons

Use these as a rule of thumb when deciding what to add next. Most teams start with uptime, then add SSL and status pages for fewer surprises and calmer communication.

Uptime first
Start with outage detection now; add deeper validation later
  • • Uptime answers: “Is the endpoint reachable?”
  • • SSL warnings answer: “Is a preventable cert issue coming?”
  • • Planned validation will answer: “Is the page/content still correct?”
SSL monitoring vs Uptime
Prevent certificate surprises
  • • Uptime tells you when a service is down right now.
  • • SSL monitoring warns you before expiry, so you can renew on your schedule.
  • • SSL issues can break otherwise-healthy sites, APIs, and integrations — especially for clients.

Start with uptime and SSL, then add status pages

Most teams start with uptime for fast outage detection, add SSL warnings to prevent avoidable incidents, and use status pages to communicate clearly during active issues.

Step 1
Uptime monitoring
Know when something is down.
Step 2
SSL monitoring
Prevent avoidable certificate incidents.
Step 3
Status pages
Share one link during incidents.

Planned next: deeper validation checks and richer notification channels.

A simple workflow for MSPs

Most MSP monitoring falls apart when the alerts become noise. Monitoring.app keeps Step 1 intentionally simple so your team can respond faster and communicate better.

  • • Monitor the services you’re responsible for (sites, APIs, endpoints).
  • • Get email alerts for downtime and SSL expiration warnings.
  • • Share a status page link with clients to reduce tickets and back-and-forth.
Image placeholders
• /images/uptime-timeline.png (incident timeline)
• /images/ssl-expiry-list.png (SSL expiry overview)
• /images/status-page-example.png (public status page)
What’s next

Step 2 adds backup monitoring. Step 3 adds the portal app with richer notifications (Teams, Slack, Discord, SMS premium), billing, and user management.